Privacy Policy

At Adventure Transylvania, we are committed to protecting the privacy of our users and customers. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your choices regarding your personal information.

  1. Information Collection and Use

We collect various types of information from our users, including:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, and telephone number. This information is collected when you sign up for an account, place an order, subscribe to our newsletter, or participate in promotions or surveys.
  • Payment Information: We DO NOT collect payment information, such as credit card numbers, This information is securely stored and processed by our payment gateways (Paypal or Stripe) using industry-standard encryption and security protocols.
  • Log Data: When you use our website, we collect log data that includes information about your use of the site, such as the pages you visit, the time and date of your visit, and the type of device you use.
  1. Use of Information

We use the information we collect to:

  • Provide and improve our services
  • Process transactions and payments
  • Communicate with you, including sending newsletters and promotional offers
  • Respond to customer support inquiries
  • Analyze site usage and improve our website
  1. Sharing of Information

We DO NOT sell or rent your personal information to third parties. However, we may share your information with:

  • Service providers: We may share your information with service providers that perform services on our behalf, such as payment processing, marketing, and customer support.
  • Legal Disclosures: We may disclose your information if required to do so by law or if we believe it is necessary to protect our rights and interests.
  1. Data Retention

We retain your personal information for as long as necessary to provide our services and as required by law. After this period, we will delete or anonymize your information.

  1. Security

We take the security of your personal information seriously and have implemented appropriate measures to protect it from unauthorized access, use, or disclosure. However, no security measures are perfect or impenetrable, and we cannot guarantee the security of your information.

  1. Your Choices

You have the following choices with respect to your personal information:

  • Access and Correction: You can access and update your personal information by logging into your account on our website.
  • Opt-Out of Communications: You can opt out of receiving promotional emails from us by clicking the unsubscribe link in the email or by contacting us at Contact us.
  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to the policy, we will notify you by email or through a notice on our website. Your continued use of our services following the posting of a revised Privacy Policy constitutes your acceptance of the new policy.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at Contact us.